As an innovation and service-based company, our workforce is our most vital asset. We recognize and respect employees’ rights to freedom of association, to form and join trade unions and to bargain collectively. We are mindful of the fact that true customer satisfaction, business growth and longevity can only be achieved through healthy relationships between the company and its people – including labor unions. We maintain productive relationships with our labor unions across the globe. Approximately 7% of our employees belong to unions, most of which are in the Americas and Europe. In 2020, we engaged in five negotiations with unions, all of which resulted in signed agreements regarding mandatory negotiations and annual salary increases.